Domain Registration, Renewal and Refund Agreement
This Domains Registration, Renewal and Refund Agreement governs the terms and conditions in which You (“Client”, “You” or “Your”) register or renew domain names through Connaught Lithoservices Limited trading as Connaught (“Connaught”).
You hereby agree to these Terms & Conditions for Domain Registration, Renewal and Refund Agreement. The terms in this policy are supplemental to Connaught’s General Terms and Conditions, Privacy Policy & Acceptable Use Policy and You will be bound to all of these when carrying out business with Connaught (collectively referred to as the “Agreement”).
You acknowledge and understand that the services in respect of domain registration and renewal are limited to forwarding the application submitted by You for registration with the relevant naming authority.
If there is any conflict within the Agreement, the terms of the Domain Registration, Renewal and Refund Agreement shall prevail.
These additional terms may be amended by Connaught at any time and without notice to You. Any changes will be published on the website and will be deemed to have been accepted 7 days after publication.
1. Customer Warranties
1.1 You undertake and warrant to Connaught that the registration of any domain name requested by it (a “Requested Domain”) and the manner in which it is to be directly or indirectly used:
1.1.1 will not infringe any third party rights; and
1.1.2 is not being made in bad faith or could be considered to be an abusive registration under the relevant registration authority’s dispute policies and procedures and
1.1.3 will at no time whatsoever be used for any unlawful purpose.
2 Registration
2.1 You acknowledge that, whilst Connaught will use its reasonable endeavours to register a Domain (Requested Domain), we will not be obliged to accept any request to register or continue to process any registration of a Requested Domain where such a Domain has not been capable of registration.
2.2 Connaught makes no representations or warranties (expressed or implied) of any kind that a Requested Domain is available for registration or to the likelihood of a registration being successful.
2.3 You acknowledge that Connaught cannot guarantee the reservation or registration of any Domain and that the registration of such domain name will be subject to any registration requirements of the appropriate registry.
2.4 For the avoidance of all doubt it shall remain Your sole responsibility to check if the Domain has been successfully registered by contacting the appropriate authority.
2.5 Upon successful registration, Connaught will use reasonable endeavours to notify you of any renewal dates via the email address provided to us upon registration. This is subject to You providing Connaught with an up to date and valid email address.
3 Renewals
3.1 If requested Connaught will endeavour to automatically renew domain names when they are due for renewal.
3.2 You acknowledge that Connaught have the discretion to vary the renewal rates from time to time without prior direct notice to You.
3.3 Connaught accepts no liability for the loss of registration of any Domain that has failed to be renewed due to an invalid email address provided to us, late payments received or technical faults which are beyond our control.
3.4 In the event that a domain is not renewed by its expiry date it shall cease to operate and shall be deemed to have been expired.
4 Cancellations
4.1 If You wish to cancel future renewals of domain names, You must email us.
4.2 In the event that a Domain name registered forms part of a hosting package and the package is cancelled, it is Your sole responsibility to ensure that the domain renewal is not cancelled should you wish to keep the domain.
5 Refunds
5.1 You acknowledge that invoiced domain registrations and/or renewals are non-refundable in whole or in part if the contract is terminated by You.
5.2 Connaught will not refund to you the cost of a successful domain name registration. This is due to the bespoke nature of domain names. Service provision will begin from the moment the domain name registration is submitted to the registration authorities.
5.3 You acknowledge that Connaught is unable to change or edit the spelling of a domain name after you have registered it and is not liable to refund any errors or omissions on Your part. For clarity, You are responsible for the correct input of the domain you request.
5.4 Further to clause 5.2 You acknowledge and understand that Domain names are not entitled to cooling off periods under Regulation 13(1)(c) of the Distance Selling Regulations 2000.
5.5 If You are a business entity or a representative of a business then you acknowledge and understand that the Distance Selling Regulations 2000 do not apply to You in respect of all services provided by Connaught.
6 Ownership and Transfers
6.1 The transfer service offered by Connaught is supplied on the basis that You will be responsible for supplying the tag of the domain to Connaught so we can ensure that the transfer completes to Your specifications. If You cancel a transfer, You will be responsible for contacting Connaught to arrange a refund for the incomplete transfer, if applicable.
6.2 On transfer, You can select to register the transferred domain for a minimum term of one year up to a maximum term of ten years, on certain domains. You acknowledge that the maximum terms for a particular domain may vary and are available on an “as is” basis which will be cofirmed by Connaught. Clients acknowledge that one year may be added and charged to some domain extensions when transferred, including but not limited to .FR, .FM, .NAME.
6.3 Connaught shall determine the legal owners of a Domain to be those listed on the WHOIS results, whether this may be an individual or business entity.
6.4 In the event that ownership is disputed You acknowledge and agree to resolve all disputes prior to contacting Connaught to organise a transfer.
6.5 If you wish to transfer ownership of a Requested or Registered Domain then You must do the following:
6.5.1 ensure that all necessary consents and permissions to that transfer have been obtained
6.5.2 deliver to Connaught, on demand, documentary evidence of all such relevant consents and permissions.
6.6 You agree that on to transferring ownership of a Registered Domain to another person or registering a Domain on behalf of another person (the “Transferee”) You will confirm and prove that the Transferee agrees in writing to be bound by the terms of the Agreement at Connaught’s request.
6.7 Connaught will not transfer ownership of a Requested Domain until all Fees attributable to the services associated with the account, which are due have been paid by You to Connaught.
7 Miscellaneous
7.1 Connaught may from time to time change the registrar that a Requested Domain is held with, at its discretion and without notice to You.
7.2 You agree and acknowledge that Connaught will make registration information provided by You in relation to the Requested Domain available to ICANN, Nominet or any other appropriate registration authority, the registry administrators, and other third parties as applicable laws may require or permit including the police or other enforcement authority.
7.3 You further acknowledge that Connaught may make publicly available, or directly available to third party vendors, some, or all, of the domain name registration information provided, for purposes of inspection (such as through the WHOIS service) or other purposes as required or permitted by ICANN, Nominet and applicable law.
7.4 You consent to any and all such disclosures, whether during or after the term of registration of the Requested Domain. You irrevocably waive any and all claims and causes of action arising from such disclosure or use of the domain name registration information by Connaught.